Terms of service

Section 1 – Agreement to These Terms

Welcome to Aulivex.

These Terms of Service ("Terms") govern your access to and use of our website, products, and services.

By accessing or using this website, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use this website.

Section 2 – Eligibility

By using this website, you confirm that:

  • You are legally able to enter into a binding agreement under applicable law.
  • The information you provide is accurate and complete.
  • You will not use our website for unlawful or fraudulent purposes.

Section 3 – Products and Services

We make every effort to display product descriptions, images, and pricing accurately.

However:

  • Product colors may vary depending on your device display.
  • Product availability may change without notice.
  • Some products may be discontinued or replaced.
  • Specifications may change if updated by the supplier.

We reserve the right to limit or discontinue any product at any time.

Section 4 – Pricing

Prices displayed on our website may change without prior notice.

If a pricing error occurs because of technical issues or human error, we reserve the right to cancel the affected order and issue an appropriate refund where applicable.

Section 5 – Orders

Submitting an order does not automatically guarantee acceptance.

We reserve the right to:

  • Accept or decline any order.
  • Cancel suspicious or fraudulent orders.
  • Limit quantities purchased.
  • Request additional verification before processing.

Section 6 – Payments

Payments are processed through secure third-party payment providers.

Aulivex does not store your complete payment card information.

Orders are processed only after successful payment authorization.

Section 7 – Shipping

Shipping is governed by our separate Shipping Policy.

Estimated delivery dates are estimates only and may vary depending on warehouse location, shipping carrier, customs procedures (where applicable), weather conditions, and other factors beyond our reasonable control.

Section 8 – Returns and Refunds

Returns and refunds are governed by our Refund, Return & Replacement Policy.

Customers should review that policy before requesting a return or refund.

Section 9 – Customer Responsibilities

Customers are responsible for:

  • Providing accurate billing and shipping information.
  • Reviewing product descriptions before purchase.
  • Monitoring shipment tracking.
  • Contacting us promptly if an issue occurs.

Failure to provide accurate information may result in shipping delays or additional costs.

Section 10 – Prohibited Activities

You agree not to:

  • Commit fraud.
  • Use stolen payment methods.
  • Abuse discount codes or promotions.
  • Attempt unauthorized access to our systems.
  • Upload malicious software.
  • Interfere with website functionality.
  • Misrepresent your identity.
  • Place orders with the intent to cause financial loss.

Section 11 – Intellectual Property

All website content, including:

  • Logos
  • Product designs (where owned or licensed)
  • Graphics
  • Text
  • Branding
  • Website layout

is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without permission, except where permitted by law.

Section 12 – User Content

If you submit reviews, comments, photos, or other content:

  • You confirm you have the right to submit that content.
  • You grant Aulivex a non-exclusive right to display that content in connection with our services, subject to applicable law.
  • We reserve the right to remove content that is unlawful, abusive, fraudulent, or otherwise inappropriate.

Section 13 – Limitation of Liability

To the maximum extent permitted by applicable law, Aulivex shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes liability where such exclusion is not permitted by applicable law.

Section 14 – Force Majeure

We shall not be responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, pandemics, transportation disruptions, government actions, labor disputes, or widespread technical failures.

Section 15 – Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on our website with the updated effective date.

Continued use of the website after updates constitutes acceptance of the revised Terms.

Section 16 – Contact Information

Brand Name: Aulivex

Business Name: Vishal Ecommerce Business

Email: aulivex.support@gmail.com

Business Address:

At Post Wathar (Kiroli)
Tal. Koregaon
Dist. Satara
Maharashtra – 415116
India